Return and repair
Click on this link to send a request. Do not forget to pass on the information below and we will contact you as soon as possible.
The following data is required for proper handling:
- Order number
- The package is already opened Yes / No
- Request type
- exchange
- repayment
- repair
- Reason for request
- Item does not meet expectations: return within 14 days
- Item does not meet expectations: exchange within 14 days
- Item is defective upon receipt
- Item is defective within warranty period
- Item is defective beyond warranty
- And add an explanation to your request
We thank you for your application and help you as quickly as possible.