General conditions applicable to the online sale of accessories

1. The vendor is the company A&C systems (Company number 0445.299.482), hereafter called A&C systems.
The buyer is a person who places a valid order on the webshop of A&C systems. The buyer is an end user, not a business.
These general conditions apply to all offers on the A&C systems webshop, and to all agreements with A&C systems.
The webshop from A&C Systems focuses exclusively on the Belgian market. The buyer must reside in Belgium to be able to order on the website.
A&C Systems has the right to change and/or modify the general conditions at any time for future orders.
By using the website and/or placing an order the buyer accepts the general conditions together with all rights and obligations as mentioned on the Website.
A&C systems is authorized to rely on third parties for the execution of an agreement.
 
2. All offers with regards to products and services are made by A&C systems without obligation, unless explicitly stipulated to the contrary.
 
3. The prices that are applicable for an order, are the prices from the latest price list communicated by A&C systems. These prices are based upon the economic conditions during the communication of the price list and are therefore indicative. All prices can be changed at any time, without notice, by A&C systems.
Delivery is only possible for buyers with a delivery address in Belgium. All prices on the website are without delivery costs. The delivery costs will be mentioned separately during the check-out procedure and can vary depending on the volume and price of the order.
All prices are mentioned in EURO, including costs such as tax, recupel, BEBAT/STIBAT …
 
4. Unless otherwise agreed in writing, the delivery terms mentioned by A&C systems are approximate. Even when a binding delivery term was agreed upon, A&C systems will have the right, in case of force majeure and/or extraordinary circumstances, to suspend the order until normal conditions or to renounce the sale. The buyer shall not be entitled to any compensation.
When your order requires you to sign a contract or other form at delivery, you will be contacted by our logistics partner to schedule an appointment for delivery.
 
5. A&C Systems is at any time entitled to cancel an order in writing, in case of a serious failure of the buyer in respect of the order or any order or contract where the buyer is involved.
 
6. The amounts must be paid fully, without any reduction for fees or refunds. Invoices are payable in cash.
Orders via the website can be paid in the following ways:
• Credit card VISA and MasterCard (cards issues in BENELUX)
• Bancontact
• Webbanking (e.g. KBC Online)
 
7. Each time a sales contract is broken, due to an error or failure of the buyer, in whole or in part, the buyer will have to pay a compensation to A&C systems of 20% of the amount of the lost sales or part of it, due to costs made and the lost profit, aside from the right of A&C systems to recover the costs it has made to get back the goods in possession and to set them in their original condition.
 
8.a. Visible defects: all complaints regarding defects that have been or could have been determined at delivery, need to be brought to the notice of A&C systems by registered mail within 7 days following the delivery. The complaints are admissible only when the infringing goods are still in the same condition as at the time of delivery. Minor deviations, usually technically unavoidable defects or smaller quality, color, size or finishing differences won’t give the possibility to post a complaint.
8.b. Hidden defects: the goods are only guaranteed for the warranty period and within the limits provided by the manufacturer warranty. For all occurring material and/or construction and/or assembly errors during this period, which could not be found within 7 days after delivery, the buyer needs to send back his product to ‘A&C Systems Repairs Proximus’ in its original packaging and with all necessary documents (copy of the invoice, warranty documents,…). The warranty only applies if the buyer indicated that the defect occurred during the conditions of use as described by the manufacturer. In any case what falls outside the warranty are the defects or failures resulting from improper installation and use, negligent maintenance or goods already repaired or manipulated by third parties.
 
9. During the first 14 calendar days starting from the first day after delivery, the buyer has the right to notify A&C systems in writing that he would like to cancel his purchase. In this case, the buyer will be obliged to post a request for return via the webshop and to send back the goods in their original unopened packaging and at own costs within 14 calendar days to A&C Systems NV, Industriepark Bleyveld – Bleyveldstraat 6 – 3320 Hoegaarden / Belgium.
When it appears that a product that is returned doesn’t meet these conditions, the product will again be returned to the customer on the customer’s expense.
 
10. A&C Systems isn’t liable, not contractually nor based on any legal basis, for the damage to or the loss of property of the buyer or any third party, for profit and/or revenues, for loss of use or equipment or other facilities, additional costs due to the use of the delivered goods or for any special indirect, incidental or causal damage.
 
11. If any term of these conditions would be or become unlawful, all other clauses remain unaffected. All disputes resulting from this agreement fall within the exclusive jurisdiction of the courts of the district of Brussels.
 
12. In case of complaints please contact A&C Systems NV Industriepark Bleyveld - Bleyveldstraat 6 - 3320 Hoegaarden / België.